Blue Water And Crisis Comms

I fear the normally astute John Swinney is out his depth on this one. It’s a brave Government minister who puts his head above (blue) water and tells pupils, teachers and parents that the blue water coming out the taps in their school is nothing to worry about. He’s failed Read more

By Colin Kelly, ago

Are You Protected Against Fake News?

Last week, an online journal, SearchEngineLand, ran a story about a supposed drop in organic search traffic to the Daily Mail’s website. It carried quotes, which it claimed came from the news publisher’s ‘SEO Director’ Jesus Mendez. But had Mr Mendez really said what the website was claiming he had? Read more

By Colin Kelly, ago
John Myers Leadership Lessons

Leadership Lessons From John Myers

John Myers was a great guy, a brilliant broadcaster and an inspirational leader. I thoroughly enjoyed working for him during my time at Real Radio in Scotland. John passed away on Saturday and is being very fondly remembered by those who knew him best. My thoughts and condolences are with Read more

By Colin Kelly, ago

How Do You Fix WH Smith?

Yet again, the 225 year old retailer with such a rich history (it invented the bar code) has been named as the worst retailer in the UK. It’s the 9th year in a row it has been in the bottom two, according to the Which? survey. Customers who took part Read more

By Colin Kelly, ago

Too Clever For Their Own Good?

Everyone wants that next blockbuster idea that cuts through and gets the clicks and reactions on social media. Almost every day I see a post on Linkedin highlighting some ‘genius’ piece of advertising or marketing. There’s the KFC ‘FCK’ response when they ran out of chicken, the BA ad at Read more

By Colin Kelly, ago