Scotrail’s Biggest Problem

It’s not the old trains, the delays, the WiFi or the political climate. Scotrail’s biggest problem is that no-one feels valued. It starts with the staff. The company has given them the impression that it’s more important that they attend to menial chores around the station than deal face to Read more…

Recommended: Karrdale

We’re quick enough to have a rant about the things we don’t like, so let’s sing the praises of an amazing business we’ve encountered recently. It’s called ‘Karrdale‘ and they’re a training and consultancy provider, dedicated to helping organisations get the best out of their people. Issues like leadership, safety, Read more…