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Crisis

Client Stories

Are you communicating effectively during this crisis?

It’s exciting to see businesses opening their shutters and welcoming customers onto their premises for the first time in months. But business isn’t back to normal, not by a long shot. In fact, with the relaxing of restrictions and new rules announced daily it’s a confusing and stressful time for Read more…

By Emma Baker, 6 months6 months ago
Comsteria

How to run a safe and secure webinar or video conference.

Whether you are using Zoom, GoToMeeting, Adobe Connect, Skype or any other platform of this nature, there are some simple steps you can take to make the experience more secure. If you want to look good, this article from Emma is packed with useful hints and tips. In this video, Read more…

By Colin Kelly, 9 months9 months ago
Media Training Scotland Crisis Comms
Crisis

Crisis Comms And The Outsider’s Perspective

There’s a trend in many large organisations and it’s certainly true in some governments and political parties. When they’re looking for support with media relations and crisis communications – they get their pals in. The ex director, the well liked senior member of staff that’s now out on their own, Read more…

By Colin Kelly, 10 months10 months ago
Working from home, things to consider
Crisis

Working From Home, Things To Consider

Many of our friends in public relations and corporate comms are advocating working from home as the world goes through the Covid-19 Coronavirus outbreak. Of course this makes sense and is long overdue. Technology to enable successful home working has been available since the mid 1990s and while there are Read more…

By Colin Kelly, 11 months10 months ago
Crisis

Video: How should comms teams prepare for Brexit?

No easy answer but a few quick suggestions here to help keep things running smoothly in the event of a ‘no deal’ exit from the European Union.

By Colin Kelly, 1 year1 year ago
Crisis

Crisis Comms: Easyjet and the broken seat

A Twitter user went public this morning with a picture, supposedly showing a passenger on an Easyjet flight sitting on a seat with no back on it. Easyjet’s account responded, asking him to take the picture down and then send a direct message with further details, so that they could Read more…

By Colin Kelly, 1 year1 year ago
Crisis

When The Past Comes Back To Haunt You

Lots of PR and communications specialists (and MDs and CEOs) have far too rigid an idea of what constitutes a crisis. With the world moving at such a speed these days, it would help to be more open minded and recognise that things can flare up out of nowhere and Read more…

By Colin Kelly, 2 years2 years ago
Crisis

Blue Water And Crisis Comms

I fear the normally astute John Swinney is out his depth on this one. It’s a brave Government minister who puts his head above (blue) water and tells pupils, teachers and parents that the blue water coming out the taps in their school is nothing to worry about. He’s failed Read more…

By Colin Kelly, 2 years2 years ago
Clients

Could Your Team Handle Our ‘Angry Caller’?

Radio phone-in programmes such as Jeremy Vine on BBC Radio 2, Kaye Adams on BBC Radio Scotland and James O’Brien on LBC are interested in one thing above everything else – making great radio. That means, when they are sifting through the calls, text and social media interaction and deciding Read more…

By Colin Kelly, 2 years2 years ago
Brand

Are You Protected Against Fake News?

Last week, an online journal, SearchEngineLand, ran a story about a supposed drop in organic search traffic to the Daily Mail’s website. It carried quotes, which it claimed came from the news publisher’s ‘SEO Director’ Jesus Mendez. But had Mr Mendez really said what the website was claiming he had? Read more…

By Colin Kelly, 2 years2 years ago

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