Blog

Are You Protected Against Fake News?

Last week, an online journal, SearchEngineLand, ran a story about a supposed drop in organic search traffic to the Daily Mail’s website. It carried quotes, which it claimed came from the news publisher’s ‘SEO Director’ Jesus Mendez. But had Mr Mendez really said what the website was claiming he had? Did anyone check? As SearchEngineLand stated in its article, ‘that’s according to a post in the Google Search Console Product Forms from a user claiming Read more

By Colin Kelly, ago

SmartPhone Video Production, Start Your Own Podcast workshops in Glasgow.

The summer months represent an ideal opportunity to learn some new skills. This summer, Comsteria is running one workshop which will transform the way you create video content for your business and another which will help you launch your own podcast. Both take place in our office in Glasgow city centre, near the bottom of Bothwell Street, a 2 minute walk from Central Station. Emma Baker will run the Smartphone Video Production course and Colin Read more

By Colin Kelly, ago

It’s Time To Start Respecting (And Paying) Teenagers

Tik Tok is the latest social media platform attracting serious hype and keeping teenagers amused for hours. I’ve been spending some time getting to grips with it for our new Social Media Investigations service. If you want to know more about how Tik Tok works, this video explains what it’s capable of and how to get started and this one from the BBC discusses the privacy concerns which every parent should know about.  With such Read more

By Colin Kelly, ago
John Myers Leadership Lessons

Leadership Lessons From John Myers

John Myers was a great guy, a brilliant broadcaster and an inspirational leader. I thoroughly enjoyed working for him during my time at Real Radio in Scotland. John passed away on Saturday and is being very fondly remembered by those who knew him best. My thoughts and condolences are with them all. For me, John represented a great deal of what I’d consider a great leader. He shared many of his views on life, work Read more

By Colin Kelly, ago
Face to face customer service

Face To Face Customer Service

I experienced some first class face-to-face customer service the other day. The company we lease our office from had taken too much money from our account this month. Naturally, I was keen to get to the bottom of this and put things right straight away. I’ve been paying this company every month for more than 18 months now and while I have never previously had any complaints about our office or the service they deliver, Read more

By Colin Kelly, ago

How Do You Fix WH Smith?

Yet again, the 225 year old retailer with such a rich history (it invented the bar code) has been named as the worst retailer in the UK. It’s the 9th year in a row it has been in the bottom two, according to the Which? survey. Customers who took part cited poor value for money and an unpleasant shopping experience as factors in the poor scores. As a business, WH Smith is having a tough Read more

By Colin Kelly, ago
What temperature should the training room be?

What temperature should the training room be?

As someone who spends most of their working life in different business premises and training rooms running workshops, I’m very aware of the need to make sure every participant is feeling comfortable. So the latest debate about the ideal room temperature at work has caught my interest. Much is being made of some research which suggests men and women have a different ‘ideal’ room temperature for their working environment, with claims that there’s as much Read more

By Colin Kelly, ago

Too Clever For Their Own Good?

Everyone wants that next blockbuster idea that cuts through and gets the clicks and reactions on social media. Almost every day I see a post on Linkedin highlighting some ‘genius’ piece of advertising or marketing. There’s the KFC ‘FCK’ response when they ran out of chicken, the BA ad at Picaddily Circus with the kid looking up at the plane in the sky and Greggs reversing the logo at one of their outlets so it Read more

By Colin Kelly, ago

When They’re Out To Get You

Recognise that sometimes, ‘they’ might have a point. Jeremy Kyle and Danny Baker found themselves in the news recently. Baker for an idiotic Tweet, interpreted by many as racist, and Kyle paid the price because of a perceived lack of duty of care from the makers of the programme he presented towards the participants.  Whether there ever was a lack of duty of care will all come out in the investigation which ITV says is Read more

By Colin Kelly, ago

1 Day Video and Podcasting Workshop

This could be the most valuable day of the year for your business. In the morning, Comsteria’s Emma Baker leads a practical, hands-on Smart-Phone Video production course, giving you everything you need to make compelling, engaging videos for your business that get the results you want. After lunch, Comsteria’s Colin Kelly delivers his ‘Secrets Of Successful Podcasting’ workshop which is suitable whether you’ve already dabbled in podcasting and want to reach the next level, or Read more

By Colin Kelly, ago